Terms & Privacy Policy

Terms

Terms and Conditions

Effective Date: July 30, 2026

Welcome to Smmdex.com ("Smmdex", "we", "our", or "us"). By accessing or using our website and services, you agree to comply with and be legally bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must discontinue using our services immediately.

1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account and use our services.

By registering an account, you confirm that:

The information you provide is accurate and complete.
You are legally permitted to use our services.
You will keep your login credentials secure.
You are responsible for all activity occurring under your account.

2. Our Services

Smmdex is an online marketplace that sells digital Social Media Marketing (SMM) services, including but not limited to:

Followers
Likes
Views
Subscribers
Watch Hours
Comments
Reactions
Telegram services
Other social media engagement services

Services are delivered through third-party providers and automated systems.

We reserve the right to modify, suspend, or discontinue any service without prior notice.

3. User Responsibilities

You agree to:

Use our services lawfully.
Comply with the Terms of Service of all third-party platforms (Facebook, Instagram, YouTube, TikTok, Telegram, X, etc.).
Not misuse, abuse, or exploit our website.
Accept full responsibility for all orders placed from your account.

Smmdex is not responsible for any penalties, suspensions, restrictions, or bans imposed by third-party platforms.

You use our services entirely at your own risk.

4. Orders & Service Delivery

Orders begin processing after successful payment.
Delivery speed depends on the selected service.
Estimated delivery times are not guaranteed.
Some services may experience delays due to provider maintenance or platform updates.
Once an order has started, it cannot be canceled.

Smmdex does not guarantee:

Permanent followers
Permanent likes
Permanent views
Exact delivery time
Future account growth
Protection from social media algorithm changes

5. Payments

All orders require full payment before processing.

Currently supported payment methods include:

Binance Pay
Cryptocurrency
bKash
Nagad
Rocket

Additional payment methods may be added or removed without notice.

Users are responsible for ensuring payment information is correct before submitting payment.

6. Refund Policy

Due to the nature of digital services, all sales are generally final.

Refunds may only be issued when:

Smmdex is unable to deliver the purchased service.
An order fails because of a verified system error caused by Smmdex.
A duplicate payment has been confirmed.

Refunds will NOT be provided for:

Account bans or suspensions
Username changes
Deleted posts
Deleted accounts
Incorrect order information submitted by the customer
Customer mistakes
Change of mind
Dissatisfaction caused by third-party platform policies

Smmdex reserves the sole discretion to determine refund eligibility.

7. Account Balance

Funds deposited into your Smmdex account are intended for purchasing services on the platform.

Unless required by applicable law or approved by Smmdex, deposited balances are not withdrawable as cash.

8. Prohibited Activities

Users must NOT:

Attempt to hack or exploit Smmdex.
Reverse engineer our systems.
Abuse our API or infrastructure.
Use bots to attack our website.
Perform fraud or chargebacks.
Submit false payment claims.
Interfere with website operation.
Resell services while impersonating Smmdex.
Upload malicious software or harmful code.

Violation of these rules may result in immediate suspension or permanent account termination without notice.

9. Intellectual Property

All trademarks, branding, source code, website design, graphics, logos, databases, and content available on Smmdex remain the exclusive property of Smmdex unless otherwise stated.

No material may be copied, reproduced, distributed, or modified without prior written permission.

10. Service Availability

Although we strive to provide uninterrupted service, we cannot guarantee:

100% uptime
Continuous service availability
Error-free operation

Maintenance, server failures, provider outages, or unforeseen events may temporarily interrupt services.

11. Limitation of Liability

To the fullest extent permitted by law, Smmdex shall not be liable for any:

Indirect damages
Consequential damages
Lost profits
Business interruption
Loss of reputation
Data loss
Third-party platform actions

Our maximum liability shall never exceed the amount paid for the specific order giving rise to the claim.

12. Third-Party Platforms

Smmdex is not affiliated with, endorsed by, or sponsored by Facebook, Instagram, YouTube, TikTok, Telegram, X (Twitter), or any other social media platform.

All trademarks belong to their respective owners.

13. Account Suspension

We reserve the right to suspend or permanently terminate accounts that:

Violate these Terms.
Commit fraud.
Abuse our support team.
Attempt chargebacks.
Engage in suspicious activities.

Termination may occur without prior notice.

14. Privacy

Your use of Smmdex is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of information necessary for providing our services.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this page.

Continued use of Smmdex after changes constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to the jurisdiction in which Smmdex operates.

Any disputes arising from these Terms shall be resolved under the applicable laws of that jurisdiction.

17. Contact

For questions regarding these Terms and Conditions, please contact us:

Email: [email protected]

Final Notice

By using Smmdex, creating an account, depositing funds, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Privacy Policy

Effective Date: May 20, 2025

1. Introduction

Welcome to Smmdex.com. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing Smmdex, you agree to the practices described below.

2. Information We Collect

Personal Data: Name, email, payment information, and any other data you provide during registration or communication.
Usage Data: IP address, browser type, device information, pages visited, and other analytics data.

3. How We Use Your Information

To provide and improve our SMM services
To process payments and prevent fraud
To respond to support inquiries
To send service-related notifications

4. Data Sharing & Disclosure

We do not sell or rent your data. Your information is only shared with secure third-party services necessary for payment processing, analytics, and technical support. All data sharing is compliant with GDPR and CCPA regulations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal or accounting requirements.

6. Cookies & Tracking

We use cookies to enhance user experience, track usage analytics, and provide personalized content. You can control cookie preferences through your browser settings.

7. Your Rights (GDPR & CCPA)

Access and receive a copy of your data
Correct inaccurate or incomplete data
Request deletion of your data
Withdraw consent to data processing

To exercise these rights, contact us at [email protected].

8. Data Security

We implement advanced technical and organizational security measures to protect your personal information against unauthorized access, disclosure, or destruction.

9. Children's Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this policy from time to time. Significant changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at [email protected].